Q: Can I make an online transfer instead of by credit card as per the website?
Sure! Please make your transfer to CIMB A/C#8004276799 – TROPICAL SPICE GARDEN SDN BHD. And send us your payment details to email@example.com or whatssap 012-4827797
Q: Does the cooking class rate include a tour of the gardens?
Currently, our classes include entrance to the gardens only. Guided tours and audio tours are additional add on options before or after class Contact us to arrange a guided tour for you. Whatssap 012-4236797 for tour bookings.
Q: Do you provide transport?
Sorry, but we do not provide transportation. The Rapid Bus 101 & 102 from Weld Quay in George Town to Teluk Bahang is a direct bus that will drop you right in front of the Tropical Spice Garden (TSG) front gate. From George Town, please allow yourself 45 – 50 mins (from time of boarding bus) to arrive at TSG. From Batu Ferringhi, the bus ride is about 10 minutes. From Tanjung Bungah about 20 -25 mins and from Gurney Drive about 30 – 40 mins.
Q: Can we book a class on arrival? Do we need to make a reservation?
Reservations are compulsory to safely secure your place in the class. Chefs do their marketing early in the morning and all the ingredients would have been bought by the 10am class. So if you arrive on the door at 10am without a reservation, we cannot guarantee you a place. Please make a fully-paid reservation by 5pm the day before.
Q: Can children join a cooking class?
Yes! We allow children aged 7-14 yrs to cook alongside an adult by sharing the workstation. Child rates include their own portion to cook and eat. Generally, we do not accept children 6 and below to be in the school for safety purposes.
Q: My spouse doesn’t want to cook, can he/she join me for the meal?
We welcome dining-only guests to join our cooking guests. We recommend they enjoy the gardens whilst you cook, and join you at the Patio after class for lunch. You may book for these extra meals (RM50 per adult/ child) via the checkout page on our website at the same time you book for a cooking class. It includes entrance fee also.
Q: I want to make a booking for one person – do you accept single bookings?
We need a minimum of 2 pax to start a class. If you are currently the only one booked, we will put you on a waiting list. We will nonetheless try our very best to accommodate you.